SHIPPING

We currently offer Ground Saver, Ground,  and Next Day Air Shipping on orders through UPS. Prices on those will vary depending on how far you are located from our headquarters in Macon, GA. 

Dani-Rae is not responsible for shipping delays or issues that are beyond its control through UPS. The customer will need to reach out to UPS with their tracking number to open a claim for any packages not received, running late, or packages that say delivered and you did not receive

*Ground Saver Shipping

Orders with ground shipping typically take 1-3  business days to be processed and shipped. Once orders have shipped, they should arrive at your shipping address within 2-8  business days.  During sales and holidays, we sometimes experience a higher volume of orders, and shipping time may exceed the expected processing time. 

*Ground Shipping

Orders with ground shipping typically take 1-3  business days to be processed and shipped. Once orders have shipped, they should arrive at your shipping address within 2-5 business days.  During sales and holidays, we sometimes experience a higher volume of orders, and shipping time may exceed the expected processing time.

*Next Day Air Shipping

For those who need their orders sooner than ground shipping offers, next day air shipping is available. Orders must be placed before 12 PM ET during business hours, to ship out the day the order is placed. Next day air shipping takes 1 business day to arrive. Pricing will vary depending on how far you are located from Dani-Rae’s Headquarters.

*Tracking your order

A tracking number will be provided via email when your order ships. Please allow 24-48 hours for UPS to update their system. If you check it before that time frame, tracking may not be available. 

FAQS:

* PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS! ONCE AN ORDER IS SHIPPED, YOU WILL BE CHARGED FOR US TO RESHIP IT THE SECOND TIME IF YOU PROVIDED THE WRONG ADDRESS.

* ONCE AN ORDER HAS SHIPPED, IF IT IS LOST IN TRANSIT, YOU MUST CONTACT UPS AND FILE A CLAIM. YOU WILL NEED TO PROVIDE THEM WITH THE TRACKING NUMBER THAT WAS EMAILED TO YOU WHEN THE ORDER WAS SHIPPED.

* WEEKENDS AND HOLIDAYS ARE EXCLUDED FROM THE PROCESS AND SHIPPING TIMES, SO PLEASE REMEMBER THAT WHEN CHOOSING YOUR SHIPPING METHOD. IF AN ORDER IS PLACED OVER THE WEEKEND WITH NEXT-DAY AIR SHIPPING, IT WILL SHIP OUT THAT MONDAY.