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RETURNS

Returns are accepted for store credit or same style exchange only within 14 days of the delivery date. Returns past the two-week mark will not be accepted and will be sent back at the customer's expense.  All items purchased 30% OFF and up are final sale. Clearance items and bodysuits are final sale. Damaged items must be reported within 2 days of receiving. Returns must be shipped back in packaging that it was shipped in, or a waterproof bag to prevent damage in the shipping process. Any damaged returns will not be accepted for store credit or exchange - including items shipped back that were damaged in the shipping process. If a return arrives to us damaged, it will either be donated or can be re-shipped back to you for a shipping charge of $8.

If you choose exchange instead of store credit, when your request is approved, we take the item off our website so it does not sell out before we receive your return. If we do not receive your return within 9 days, we will add your exchange item back to the website and your return will be processed for store credit if the exchange item sells by the time we receive your return. 

We do offer return labels through the website. The label charge is based on location and weight and will be deducted from your store credit. We do not charge shipping for exchanges mailed out.

 

To start your return click below:

https://daniraeandcompany.com/a/returns